AIRPAY FINANCIAL TECHNOLOGIES PTY LTD
(ABN 99 615 157 572)
Last Updated: 01/02/2025
1. Introduction
Welcome to AIRPAY FINANCIAL TECHNOLOGIES PTY LTD (“AirPay”, “we”, “us”, or “our”). AirPay provides an alternative payment solution platform that enables Chinese residents in Australia to make payments using leading Chinese payment methods such as Alipay, UnionPay, and WeChat Pay. Through our platform, users can pay BPAY bills and make both instore and online purchases using these digital wallets.
By agreeing to these Terms and Conditions (“Agreement”), you also agree to be bound by the BPAY Payer Terms, which are incorporated herein by reference. If you do not accept these Terms and Conditions, you must refrain from using our services.
2. Terms of Service
2.1 Exclusion of Representation and Warranties
- AirPay makes no warranty or representation, either express or implied, regarding the suitability or fitness for purpose of the AirPay system in relation to any specific customer requirements, needs, or particular circumstances.
- AirPay gives no warranty, makes no representation, and disclaims all liability (to the extent permitted by law) with respect to the quality, availability, legality, delivery, or any other aspect of the services provided.
2.2 Limitation of Liability
- You acknowledge that AirPay is solely providing a payment facilitation service. It is reasonable and customary for AirPay to limit its liability under an Agreement of this nature.
- Accordingly, AirPay shall not be liable for:
- Any validation provided by AirPay not being acted upon by a Biller, where the Biller’s failure to act does not result from our wrongful act or omission;
- Any delay or failure to carry out our obligations under this Agreement arising from any abnormal and unforeseeable event outside our control, where the consequences would have been unavoidable despite all our efforts to the contrary;
- Any incorrect or duplicate payments made via the AirPay platform due to incorrect BPAY details provided by you, or any fraudulent activities;
- Any ramifications arising from overdue bill payments. All payments made using Alipay, UnionPay, or WeChat Pay should be made at least 3 business days before the BPAY bill due date to allow for cross-border payment processing;
- Any loss or damage suffered by AirPay due to any claim, demand, or action of any kind brought against AirPay, arising directly or indirectly because you did not observe any of your obligations under this Agreement or acted negligently or fraudulently.
- Except in relation to death or personal injury caused by negligence (where liability cannot be excluded under applicable law), AirPay’s total liability under this Agreement shall not exceed the value of the amount transacted by you through the AirPay platform.
- For the avoidance of doubt, the Biller is solely responsible for resolving all disputes with customers and bears sole responsibility for handling questions, complaints, refunds, or enquiries involving a transaction made via the AirPay service.
2.3 Personal Information
- AirPay may collect, verify, hold, use, and disclose your personal information (such as name, contact details, and transaction history) to:
- Process your registration and deliver the AirPay service;
- Assist your Biller with payment inquiries;
- Deal with complaints or regulatory inquiries.
- All personal information is handled in accordance with our Privacy Policy, available at https://www.airpayfintech.com/privacy-policy/. By using our service, you consent to AirPay disclosing your personal information to our related entities, third-party service providers, and regulators for the purpose of providing services to you and fulfilling regulatory requirements.
- AirPay may request additional information from you regarding payments processed via our platform (e.g., an original BPAY bill for verification). If such information is not provided upon request, AirPay reserves the right to cancel or reverse the payment in question.
3. Miscellaneous
- Governing Law
This Agreement is governed by and construed in accordance with the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia. - Third-Party Rights
Nothing in this Agreement is intended to create or confer any right or benefit enforceable by any person who is not a party to this Agreement, unless expressly stated otherwise. - Severability
If any clause or part of any clause of this Agreement is found to be illegal or unenforceable, the validity and enforceability of the remainder of the Agreement shall not be affected. - Waiver
Any delay or failure by you or AirPay in exercising or enforcing any right or remedy under this Agreement shall not be deemed a waiver of that right or remedy. Our decision not to exercise or enforce any right or remedy does not prevent us from subsequently exercising or enforcing it. - Entire Agreement
This Agreement constitutes the entire agreement between you and AirPay relating to the provision of the AirPay services and supersedes any prior agreements or understandings (written or oral) relating thereto.
4. Fees
AirPay charges a fee per transaction to cover costs and operations. The current fees and rates are made available at https://www.airpayfintech.com/bill-payment-services/. AirPay reserves the right to modify these fees at any time, subject to applicable notice requirements.
5. Settlement
BPAY settlements are generally conducted on the next business day. However, settlement times may vary depending on bank processing, weekends, or public holidays.
6. Information Collected from Website Visitors
- Users Who Do Not Log In
- We collect transaction information only for internal record-keeping and compliance purposes.
- Users Who Log In
- We hold basic contact information (e.g., name, user ID, email) and transaction history in order to provide and improve our services.
For more details on how we handle personal data, please refer to our Privacy Policy.
7. Contact Us
If you have any questions regarding these Terms and Conditions or need assistance, please contact us at:
- Email: Admin@airpayfintech.com]
- Website: https://www.airpayfintech.com/